INTRODUCTION

Just Heal Experience is a wellness tour and live event experience designed to support men’s mental wellness through keynote talks, panel discussions, breakout sessions, and community engagement. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our website, ticketing platforms, registration tools, communications, and in-person events.

INFORMATION WE COLLECT
We may collect the following types of information:

A. INFORMATION YOU PROVIDE DIRECTLY

1. Name

2. Email address

3. Phone number

4, Mailing address

5. Ticket purchase details and confirmation

6. Accessibility needs and event preferences

7. Messages sent through contact forms, email, or social media

8. Any other information you choose to provide during registration or participation

B. INFORMATION COLLECTED AUTOMATICALLY
When you visit our website or interact with our online services, we may collect:

1. IP address

2. Browser and device type

3. Pages visited and activity logs

4. Date and time of access

5. Referral sources

6. Cookies and tracking technologies

C. EVENT-RELATED INFORMATION
If you attend a Just Heal Experience event, we may collect:

1. Event check-in and attendance confirmation

2. Session participation information

3. Survey responses and feedback

4. Photos, videos, and audio recordings captured during the event

HOW WE USE YOUR INFORMATION
We use your information for purposes such as:

1. Processing event registrations and ticket purchases

2. Providing event updates, scheduling information, and operational announcements

3. Delivering the services and experiences you register for

4. Responding to questions and customer support requests

5. Improving event programming and participant experience

7. Sending communications about future events, offerings, and updates

8. Conducting internal analytics and performance measurement

9. Preventing fraud, protecting safety, and enforcing policies

HOW WE SHARE YOUR INFORMATION
We may share your information with:

1. Ticketing platforms and payment processors to complete transactions

2. Service providers supporting email delivery, marketing, analytics, and operations

3. Event venues or vendors as needed for check-in, safety, and service delivery

4. Legal authorities if required by law or to protect rights, safety, and property

5. We do not sell your personal information.

COOKIES AND TRACKING TECHNOLOGIES
We may use cookies, pixels, and similar technologies to improve user experience and understand how users interact with our services. You may disable cookies through your browser settings, but doing so may limit functionality of some services.

YOUR CHOICES AND RIGHTS
Depending on your location and applicable laws, you may have the right to:

1, Request access to personal information we hold about you

2. Request corrections to inaccurate information

3. Request deletion of your personal information

4. Opt out of marketing communications at any time by using the unsubscribe link

5. To submit a request, contact us using the information in the “Contact” section.

PHOTO, VIDEO, AND AUDIO RECORDINGS
Just Heal Experience events may be photographed or recorded for promotional, educational, or documentation purposes. By attending, you acknowledge and consent to the possibility of being captured in recordings unless you request an opt-out in writing before the event. We will make reasonable efforts to honor opt-out requests but cannot guarantee exclusion from all media due to the nature of live events.

DATA SECURITY
We take reasonable measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of storage or transmission is completely secure, and we cannot guarantee absolute security.

CHILDREN’S PRIVACY
Just Heal Experience is not intended for individuals under 18 years old. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected information from a minor, we will delete it promptly.

THIRD-PARTY WEBSITES AND SERVICES
Our website or communications may include links to third-party websites and platforms. We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies directly.

CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically. Updates will be posted with a revised effective date. Continued use of our services after any updates constitutes acceptance of the revised policy.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

CONTACT
For questions about this Privacy Policy or to submit a privacy request, contact:
Just Heal Experience
Email: [email protected]
Phone: +1 469 281 6082